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JOB TITLE:

Veteran’s Service Officer

JOB CODE:

0084

DEPARTMENT:

Military Affairs

UNION:

03

FLSA STATUS:

Non-Exempt

GRADE:

6A

POSITION SUMMARY:

This position assists veterans and their families concerning county, state, and federal benefits.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Provide assistance to Bucks County veterans in the development of a service connected compensation or pension claim for benefits to include creating, investigation, and electronic filing of paperwork to the Department of Veteran Affairs.  Organize, strategize, and accompany veterans through the appeals process.  Obtain status updates throughout the life of the compensation claim or pension.

  • Assist the PA Dept. of Military and Veteran Affairs office in the filing of property tax exemption applications by gathering forms and necessary documents and submitting said applications.

  • Assist needy veterans in completing emergency grant applications that include a justification for the grant, and submitting said applications.

  • Act as a Veteran Affairs liaison to local, state, and federal elected officials that are supporting their veteran constituents.

  • Be prepared, accept, and accommodate those veterans with physical disabilities, mental health issues and homelessness.

  • Purchase, organize, and distribute American flags and grave markers to service organizations.

  • Provide information and assistance to scheduled appointments and walk-ins, answer phones or relay messages as necessary.

  • Assists and cooperates with the Director of Military Affairs in the efficient operation of the office.

  • Maintains and conducts the office in an effective and efficient manner when the Director is out of the office on business.

  • Mails publications to inform veterans and general public concerning benefits, services and right of veterans and dependents.

  • Processes county burial allowances and headstone applications for final approval.

  • Reports unusual conditions or questionable items to supervisor.

  • Obeys all safety rules and regulations.

  • May be required to perform additional work that follows prescribed or well-established procedures that can be learned within a reasonable time by training on the job.  More detailed instructions as to the nature of their duties will be given to employees at the beginning of work.

QUALIFICATIONS REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school graduate or equivalent.

  • Required to be accredited with the Pennsylvania Department of Military and Veterans Affairs and the Federal Department of Veterans Affairs

  • Security clearance, finger printing, and criminal background check.

  • Additional continuing education to obtain access into the federal Department of Veteran Affairs computer system.

  • Ability to work effectively with veterans and the general public.

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit and talk and hear.  The employee is occasionally required to stand and walk.  The employee must occasionally life and /or move up to 10 pounds.  Specific vision abilities required by this job include close vision.

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually quiet.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CLICK HERE TO APPLY NOW

The County of Bucks is an Equal Opportunity Employer and has an EEO Utilization Report that is available through the Human Resources office or online.  Click Here for the Bucks County EEO Utilization Report.

Human Resources - Bucks County Administration Building
New Address:
55 E. Court Street, 2nd Floor
Doylestown, PA 18901
Monday through Friday 8 a.m. to 5 p.m.
Phone: 215-348-6546

Neshaminy Manor
1660 Easton Road  Warrington, PA 18976
Monday through Friday 8:30 a.m. to 4:30 p.m. 
Phone: 215-345-3205

PA Career LinkFor additional job opportunities throughout the area, please visit PA CareerLink at: https://www.pacareerlink.pa.gov/

By clicking the above link, you will be taken to the PA CareerLink site where you can apply for non-County jobs.