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Support Clerk




Domestic Relations








Performs general clerical duties that may include, but are not limited to: data entry/retrieval; typing; filing; scheduling; reception desk; mail processing; payment window; court check-in.  Duties include some contact with the public.


  • Distributes incoming office mail to proper areas as instructed.Organizes/processes outgoing office mail as instructed.
  • Enters/retrieves data on a computer terminal as required.
  • Performs routine filing and file maintenance duties as needed.
  • Processes/receives cash support payments; provides receipts to customers; and operates office cash register accurately if assigned.
  • Receives/processes requests for support arrearage lien information from title companies, attorneys, etc., within prescribed parameters.
  • Types forms, letters and other key department documents and/or generate such forms/information as needed via office computers.
  • May schedule support cases for conferences or court hearings; prepare conference/court lists; organize court files; perform post-hearing routine clerical duties as instructed or assigned.
  • May check clients in for support hearings/conferences, office of the day meetings, etc., and performs various other routine receptionist duties within prescribed parameters as assigned.
  • May docket basic support case information on the computer.
  • May be assigned to assist a team or unit with routine clerical duties, data/entry/retrieval, etc, as needed, but at a lower level of responsibility than the clerical casework performed routinely by the higher Support Caseworker/Specialist positions within said team or unit.
  • May take/answer incoming telephone calls as assigned.
  • Ability to work in a high volume often stressful office work environment.
  • Follows State, County and Department security requirements, policies and procedures; understands and adheres to security plans, emergency procedures, and confidentiality policies; helps to provide a safe and secure environment for self, co-workers, and clients; takes measures to secure data and client information; keeps updated on all safeguards and security programs.
  • Will be assigned as a trainer as needed.
  • Other duties may be assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or equivalent.
  • Computer keyboarding skill of 35 wpm.
  • Work experience in a business, legal or court environment preferred.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to stand; walk; reach with hands and arms; and talk and hear.  The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.


The County of Bucks is an Equal Opportunity Employer and has an EEO Utilization Report that is available through the Human Resources office or online.  Click Here for the Bucks County EEO Utilization Report.

Human Resources - Bucks County Administration Building
New Address:
55 E. Court Street, 2nd Floor
Doylestown, PA 18901
Monday through Friday 8 a.m. to 5 p.m.
Phone: 215-348-6546

Neshaminy Manor
1660 Easton Road  Warrington, PA 18976
Monday through Friday 8:30 a.m. to 4:30 p.m. 
Phone: 215-345-3205

PA Career LinkFor additional job opportunities throughout the area, please visit PA CareerLink at: https://www.pacareerlink.pa.gov/

By clicking the above link, you will be taken to the PA CareerLink site where you can apply for non-County jobs.