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Weights and Measures

Weights and Measures Complaint/Concern Form

When you as a consumer make a purchase at a supermarket, gas station, delicatessen, or other retail establishment, do you ever ask yourself if that scale is weighing correctly? Did the prepackaged meat you just purchased have the correct total selling price on the label?Did you receive the correct amount of home heating oil in your last delivery? And the gasoline pump you just used to fill up your tank-did the gas seem a little more costly than usual?

The Weights and Measures inspector is constantly checking and re-checking all of these devices to make sure that any of these mechanical instruments does not malfunction because of normal wear and tear. It is the inspector's job to seek out and find these errors.

If you believe you have been "shorted," either at gas pump, a mulch/firewood sale, or even at the grocery market scale, the Weights and Measures department will look into your complaint. This form can be used for gas station complaints or suspected shortages, mulch, firewood, topsoil shortages, retail weighing issues, or register scanning issues (shelf price difference, etc.).

You can also fill out the printable form (click here), print and mail, fax or scan in and email with all your relevant documents.


Personal Information

Please format number as 222-222-2222
Please format email you@emaildomain.com

Complaint Information

Please format phone number as 222-222-2222

Submission of this form serves as permission given to Bucks County Weights and Measures Inspectors to act on my/our behalf.

The following section is for issues with gas pumps. If you have a problem with a retail scale, store scanner (pricing) issue or problems with a mulch/firewood delivery, please jump to the next section.
The following section is for issues with a retail scale, store scanner (pricing) issue or problems with a mulch/firewood delivery. If you have a problem with gas pumps, please go to the section above.

Please provide copies of all relevant documents by using one of the following methods:
Email to: 
Fax to: 215-348-4570
Print this document and mail it along with copies of your documents to:
Department of Consumer Protection/Weights and Measures
The Almshouse
1260 Almshouse Rd., 4th Floor
Doylestown, PA 18901

Please be sure to label anything mailed and/or faxed with your name and the business name.


Department of Consumer Protection / Weights and Measures 
Michael D. Bannon, 
New Address:

Bucks County Administration Building
55 E. Court Street, 2nd Floor
Doylestown, PA 18901
Phone: 215-348-6060 or 1-800-942-2669
Fax: 267-885-1420