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Sample Thank You Letter

While the office of Consumer Protection is committed to solving consumer issues, it is also important to note those businesses that are committed to making a customer's experience enjoyable. To that end, when you are pleased with the service of a company, it is good idea to drop them a line and let them know to "Keep up the Good Work".

Sample letter:

Your Address 
Your City, State and Zip Code


Name of Contact Person (if available) 
Title (if available) 
Company Name 
Customer Service Department (if you have no contact person) 
Street Address 
City, State, Zip Code

Dear (Contact Person):

On (date) I had occasion to do business with your company at (location).

This is just a note to let you know how pleased I was with the service I received. Your employee(s) (names if available) were especially helpful.

In this day and age good customer service is often difficult to find, and I feel it is important that it be recognized.

Thank you for your commitment to good customer service. Keep up the good work.


(Your Name)

Department of Consumer Protection / Weights and Measures 
Michael D. Bannon, 
New Address:

Bucks County Administration Building
55 E. Court Street, 2nd Floor
Doylestown, PA 18901
Phone: 215-348-6060 or 1-800-942-2669
Fax: 267-885-1420