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Records Information

Communication Center Statistics

Bucks County Department of Emergency Communications serves over 600,000 county residents, many visitors and commuters, and approximately 130 emergency services or related agencies. We are the primary communications link between those needing emergency assistance and those providing emergency assistance.

Year  Police Complaints Fire Complaints EMS Complaints Total Complaints Phone Calls Processed 
2018 534,253   21,106  57,874  613,233  805,794
 2017 534,817  19,337  55,107   609,261 934,185 
2016 601,532   19,427 53,133  674,092  892,800 
2015 514,425  19,436  52,816  586,677  924,904 
2014
509,909  20,003 49,888  579,800  941,529 

 

Department of Emergency Communications 
Todd Neumann
Interim Director of 911
Bucks County Department of Emergency Communications / 911 Center 
Bucks County Emergency Services Complex
911 Freedom Way
Ivyland, PA 18974
Phone: 215-340-8770 
Fax: 267-885-1323