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The Bucks County Department of Corrections
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If you know or are aware of an inmate who is experiencing thoughts of suicide, please call our toll-free Suicide Hotline at 215-328-8530.
Community Corrections Centers
Resident Mail / Resident Phone Service
Resident Mail
Effective October 1, 2018
Incoming Mail - Permitted Items
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All incoming mail must be in a plain unlined WHITE standard business sized (#10 - 4”x 9 ½”) or legal sized envelope.All incoming general correspondence (non-legal) will only be accepted if written on standard sized 8 ½ x 11” WHITE paper, lined or un-lined - No Rough Edges.
- Legal or Privileged correspondence will be accepted.
- Letters must be written in ink or graphite pencil.
- Digital photo-copies of photographs printed on standard white 8 ½ x 11” paper. These will be considered one sheet of paper and not count as a “photograph”.
- There is no limit to the number of photo-copies an inmate may receive.
- Validated money orders.
- Mail containing any other items, on any other type of paper, in any other type of envelope or written or marked with any other medium will be returned to sender.
Incoming Mail – Items NOT Permitted
The following are considered unauthorized items. Any mail containing unauthorized items will be stamped as “REFUSED” and the correspondence will be returned to sender. The letter and unauthorized items will be rejected as a whole. This will be documented on the offender’s mail log.
- Colored envelopes
- Greeting cards
- Letters or correspondence written on colored paper
- Photographs including Polaroid and instant photos.
- Obscene materials, written or drawn, nude pictures or photo-copies and/or pornographic materials, including child pornography
- Pictures or photo-copies containing violence or gang related activities including hand signs
- Mail written in code, or in a foreign language that cannot be interpreted to the extent necessary to conduct an effective search
- Stickers, labels or anything with adhesive including return address labels
- Care packages
- Mail containing a foreign or unknown substance or stain. If the substance is suspected of being a controlled substance, the mail shall be turned over to law enforcement officials.
- Any envelope or letter with an odor causing substance like perfume or cologne that permeates the mail
- Personal checks, cash or C.O.D. (Collect/Cash on Delivery) items
- Post cards, pamphlets, or business cards
- Mail written in crayon, paint, marker, colored pencil, gel ink, felt-tip or highlighter
- Mail with lipstick imprinted on it
- Items containing glue or white out
- Blank paper, envelopes, Post-it notes, glitter, tape, plastic or metal, craft materials, parchment or stock paper, colored paper, staples, paper clips, or ribbon
- Postage stamps, loose or book
- Flowers, candy or food
- Torn-out book, magazine or newspaper clippings or pages
Publications and Reading Materials
Reading materials will be permitted into the facility only if they originate from a publisher or bookstore. Family/friends may order newspaper or magazine subscriptions for delivery to the facility and may have books sent in directly from a publisher or bookstore. No magazines, newspapers or books sent or delivered by individuals will be permitted into the facility. Any packages received or mailed directly from individuals that contain reading materials will be returned to sender if possible. If a package does not have a return address, the offender will be notified and have two weeks (14 days) to make arrangements for family or friends to pick it up in the lobby during Business Office hours or otherwise remove it. At the end of this period, it will be discarded.
Publications that may pose a safety or security risk to the facility, including publications deemed offensive, obscene or inciteful are prohibited. The Director, Warden, Superintendent or his/her designee may declare a publication unacceptable at his/her discretion.
There are no restrictions as to the number of letters a resident may send or receive. All mail should be addressed to the Resident and should include their resident number.
Using the resident number will help expedite the mail process.
Mailing address:
Bucks County Department of Corrections
1730 S. Easton Road
Doylestown, PA 18901
Resident Phone Service
The Department of Corrections uses Inmate Telephone Inc., a Correctional telephone provider to serve the resident population. If you need to create an account, have a billing question, are experiencing difficulties or need information about the Inmate Telephone System you must call Inmate Telephone Incorporated at 814.949.3303 or contact them through their web site at www.inmatetelephone.com
Divisional Leadership:
Christopher A. Pirolli
Director of Corrections
Phone: 215-340-8481
David L. Kratz
Deputy Director of Corrections
Phone: 215-340-8481
The Bucks County Department of Corrections
1730 South Easton Road
Doylestown, Pennsylvania 18901
Phone: 215-345-3700
Fax: 215-918-3015
email: bucksdoc@buckscounty.org