Speaker/Presentation Request Form (please mail or fax back using the address on the form)
If you have a question or concern for our Consumer Investigators, please email us at email@example.com.
The mission of the Bucks County Office of Consumer Protection/Weights and
Measures is to create and keep a fair and equitable marketplace for consumers
as well as businesses. From home improvement issues to mulch deliveries, from
rebates to home oil deliveries, we cover it.
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We conduct mediation of all consumer complaints against businesses or individuals,
whether in or out of Bucks County. The department also performs investigation
and coordination of complaints with other enforcement agencies for possible
The Consumer Protection and Weights and Measures Department exists to protect your rights as a consumer by providing valuable information
about the laws that govern how businesses conduct themselves and by advocating
for your rights when needed.
From the Director
As the Director of this unique and diverse department, it is an honor to serve
all residents of Bucks County.
Helping people find solutions to difficult situations is the agency's specialty.
Problems may include faulty products; incomplete or unsatisfactory home repairs;
statements that goods and services are of a particular standard, quality, style
or model when they are not; mail order and telemarketing problems; the advertising
of goods and services without intent to sell or sell as advertised; false statements
that services, parts, or repairs are needed; guarantees or warranties which
do not honor a product or service; violations of landlord-tenant law, mobile
home park laws, or security deposits; weighing, measuring, and timing devices
at service stations and stores; any commodity which appears to be short weight.
Our office receives over 12,000 consumer calls yearly, and we are available
to participate in events or supply speakers to any organizations that would
be interested in learning more about what the Office of Consumer Protection,
Weights and Measures can do for them.
Our competent staff members are available to answer your consumer questions,
concerns or comments. We are committed to maintaining a fair marketplace for
Bucks County consumers and businesses alike.
- Michael Bannon
Bucks County Consumer Advocate
and Chief Sealer
Department of Consumer Protection /
Michael D. Bannon
50 North Main Street
Doylestown, PA 18901