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Consumer Protection

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Sample Complaint Letter - Sample Thank You Letter - Consumer Complaint Form - At Your Service - Metric Advice - Weights and Measures

Consumer Tips

STORE RETURNS AND REFUNDS

  • Every store in Pennsylvania can and does have a its own policy on returns and refunds
  • Check with the service desk or the store manager to get their policy
  • Some businesses will give a store credit only
  • Some businesses will give a full refund
  • Some businesses will only grant exchanges
  • Some businesses have a no-return or "All Sales Final" policy

The best protection for consumers is to ask questions concerning all of these issues.


Department of Consumer Protection /
Weights and Measures
Michael D. Bannon
Director
50 North Main Street
Doylestown, PA 18901
Phone: 215-348-7442
Fax: 215-348-4570
Canny Consumer Hotline 1-800-942-2669