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Consumer Tips

TIPS FOR CONSUMERS AT GAS STATIONS

• Make sure that you see a Weights and Measures approval seal on the device that you pull up to.
• If you pull into a station based on a low price that you see on a road sign, make sure that the price you see on the road sign is also the price on the pump. In Pennsylvania, road signs are not required but price displays on pumps are required. If there is a road sign or a pump topper, it must agree with the price on the pump.
• When you pull up to a pump, watch the transaction. At full serve stations, look at the pump before the gas is dispensed and make sure the delivery starts at zero. At full-serve stations, attendants keep the traffic flowing and many times will ask you to pull up to the end pump. Don't pull up so far that you can't see the numbers displayed on the pump.
• For safety purposes, don't smoke or use a cell phone while purchasing gasoline.
• If you are at a self-serve station, wait a few seconds after the pump is activated before you begin to dispense the product. If the pump jumps to one, two, three cents or more before you begin to pump, notify the attendant, then notify Weights and Measures.
• If you experience any problems involving a consumer transaction or suspected short measure, call Bucks County Consumer Protection and one of our inspectors will investigate the problem and notify you of the results.