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JOB TITLE:

Casework Supervisor

JOB CODE:

577

DEPARTMENT:

Children & Youth

UNION:

84

FLSA STATUS:

Non-Exempt

GRADE:

38 


POSITION SUMMARY
:

The position of Casework Supervisor is a mid-level supervisory position with responsibilities in the area of child welfare services.  This includes the direct supervision of social workers/caseworkers who provide service to children and their families.  The primary duty is to provide supervision to caseworkers to assure efficient and effective response to reports of child abuse and neglect, providing and/or coordinating direct services for intervention on behalf of the safety of children when necessary in situations that a child’s safety, well being and/or permanency are at risk.  The supervisor is expected to utilize, model and teach family engagement skills to direct reports as well as assist others in the agency in their skill development of the same.  Maintaining the integrity of the family unit and employing strategies to safely maintain children in their own homes, family and community is expected when possible.  Use of strategies that include but are not limited to Family Group Decision Making, Family Team Meetings, engagement with the non-resident father, Family Findings is also an expectation.  Safety of children is the presiding objective and when necessary placement of children in foster care utilizing trauma reduction strategies and use of kinship resources is an expectation.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Specific duties of this supervisory position are outlined below in accordance with our Agency Performance Standards.  They are:

SUPERVISION

  • Meet weekly with each service worker to review service provision to clients
  • Participate in client interviews when mutually agreed upon or necessary
  • Assist in the development implementation of the service plan
  • Assure worker compliance with law and regulations
  • Evaluate worker performance according to Agency standards with a written evaluation and narrative at least annually
  • Review the frequency and effectiveness of the workers' contacts with clients and other professionals on behalf of clients
  • Identify and provide for training needs to upgrade staff proficiency and effective service delivery by means of in-service training, unit and staff meetings
  • Encourage attendance at conferences/seminars/lectures
  • Train new staff
  • Provide field instruction and training of graduate students as contracted with the agency by local schools of social work
  • Maintain daily log of supervision conferences with each caseworker

CASE MANAGEMENT

  • Review and assign referrals and cases
  • Evaluates service need and the immediate and ongoing safety of children
  • Maintain current knowledge of each worker's caseload, skill and availability to ensure equitable workload and optimum service delivery
  • Assist the service worker in developing an initial and ongoing service strategy
  • Provide direct service or back-up in the absence of the service worker
  • Ensure the timely completion of case recording in compliance with the Agency's expectations and DPW regulations
  • Ensure worker's attendance at monthly unit and staff meetings
  • Assess the need for and initiate legal intervention in accordance with the Pennsylvania Juvenile Act, regulations and other laws pertinent to the protection and welfare of minor children
  • Advocate for permanency for every child and assist in periodic reviews of all children in placement

ADMINISTRATION

  • Consult with regional and central office staff of the Department of Public Welfare regarding regulations, mandates, service delivery, and participate in Department of Public Welfare inspections and training
  • Collaborate with other health and welfare agencies to meet client needs
  • Identify unmet service needs, service gaps, or duplication
  • Organize and/or participate on committees regarding special projects or exceptional needs within the agency
  • Identify and communicate to the director any personnel, equipment, staffing, and/or service needs
  • Participate in the recruitment and interviewing of prospective employees.
  • Ensure worker's attendance at monthly unit and staff meetings
  • Monitor staff conduct within the unit and ensure compliance with established policies, procedures and practice, and ethical conduct
  • Initiate ameliorative counseling and/or progressive discipline if an employee's conduct is below standard

LEGAL

  • Prepare and/or review petitions and court orders
  • Coordinate the securing of hearing dates, the preparation of testimony, andthe consultation with legal counsel
  • Attend contested court hearings and participate in other court proceedings when necessary
  • Provide consultation and information to unit staff on the law and regulations
  • Secure emergency court orders for the protection of children when necessary in coordination with Agency solicitor
  • Prepare and give testimony when appropriate
  • Supervises five (5) Social Worker or Caseworker positions
  • Supervision of the above Social Workers/Caseworkers represents management of approximately 100 families representing 150 or more children.
  • Supervisor should be aware of risk and safety issues relative to vulnerable child population.
  • Supervisor required to have knowledge of the needs of children who reside in families affected by drug/alcohol addictions, mental health diagnoses, homelessness, domestic violence, unemployment, etc.
  • Supervisor should have knowledge of the service systems in Bucks County that provide supportive services to families in the community.
  • Supervisor will be expected to work overtime in support of casework duties.
  • Supervisor will also be expected to supervise Second Shift according to rotation schedule.
  • Performs other duties as assigned

QUALIFICATIONS REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Two (2) years of professional experience in public or private social work and a Bachelor’s Degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences OR any equivalent combination of experience and education that includes twelve (12) college credits in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences.
  • Knowledge of basic principles of supervision.
  • Knowledge of individual and group behavior and methods used in working effectively with children, youth and families, people who are mentally disabled, people who are physically challenged and others.
  • Knowledge of basic principles and methods of program interpretation and community organization.
  • Knowledge of rules, regulations, policies and procedures that related to provision of social services.
  • Knowledge of current social, economic and health problems and available resources.

Position: Casework Supervisor

Functional Requirements:

Physical Demands: (Check all that apply)

Balancing

X


Stooping

X


Pushing


Climbing

X

Crouching

X

Pulling


Crawling


Kneeling

X

Handling

X

Standing

X

Sitting

X

Talking

X

Turning

X

Reaching

X

Hearing

X

Seeing

X

Color Vision


Depth Perception

X

Mobility

X


Lifting: (Check one)

Carrying: (Check one)

X

A) Light

(20-25 lbs)


X

A) Light

(10-25 lbs)


B) Medium

(25-50 lbs)


B) Medium

(25-50 lbs)


C) Heavy

(50-100 lbs)


C) Heavy

(50-100 lbs)


D) Very Heavy

(over 100 lbs)


D) Very Heavy

(over 100 lbs)

Aptitudes: (Check all that apply)

Form perception

X


Problem solving

X

Motor coordination

X

Working speed (ex.wpm)


Finger dexterity

X

Manual dexterity

X

Computer/VDT ability

X

General learning ability

X

Clerical perception

X


Environmental Conditions: (Check all that apply)

Extreme cold



Extreme heat


Temperature changes


Wet conditions


Humid conditions


Exposure to fumes


Exposure to blood and body fluids

X

Noise and vibration

X

Exposure to chemicals


Poor ventilation


Inclement weather conditions;

Inside/outside weather conditions

X


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

APPLY NOW

Human Resources - Bucks County Courthouse Complex
50 North Main Street
Doylestown, PA 18901
Monday through Friday 7:30 am to 5:00 pm
Phone: 215-348-6546

Neshaminy Manor
1660 Easton Road
Warrington, PA. 18976
Monday through Friday 8:30 am to 4:30 pm
Phone: 215-345-3205

The County of Bucks is an Equal Opportunity Employer and has an EEO Utilization Report that is available through the Human Resources office or online.  Click Here for the Bucks County EEO Utilization Report.