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Records Information

Communication Center Statistics

Bucks County Department of Emergency Communications serves over 600,000 county residents, many visitors and commuters, and approximately 130 emergency services or related agencies. We are the primary communications link between those needing emergency assistance and those providing emergency assistance.

Year  Police Complaints Fire Complaints EMS Complaints Total Complaints Phone Calls Processed 
2015  514,425  19,436  52,816  586,677  924,904 
2014
509,909  20,003 49,888  579,800  941,529 
2013 508,793  18,379  48,258  575,430  924,483 
2012 529,862 20,517  48,397 597,976 975,145 
2011 532,211  21,885  48,219 602,315 1,017,195 
2010 532,595 21,550 47,135  601,280 1,010,412
2009  517,248  20,153 46,054 583,455  1,017,006 
2008  506,755  20,914  45,477 573,146 902,644
2007 502,214  20,496  44,337  567,047  907,542
2006 500,136 20,933  43,013  564,082  928,037
2005 497,332  20,365 42,731  560,428  937,624 
2004 486,480 19,933  41,440  547,853  964,982 
2003 484,396 20,793  41,156 546,345  988,775 
2002  461,473 19,462  39,714 520,649 995,441
2001 459,794  20,689  38,873 519,356  1,045,663 
2000 457,855  19,644  37,786  515,285 1,056,048 

 

Department of Emergency Communications 
Audrey R. Kenny

Director / 911 Coordinator
Bucks County Department of Emergency Communications / 911 Center 
Bucks County Emergency Services Complex
911 Freedom Way
Ivyland, PA 18974
Phone: 888-245-7210 
Fax: 267-885-1323